Telephone Systems or PBX
ITS Hawaii is a telecommunication contractor that understands your business requires professional-grade telephone systems that meet your business budgets, are reliable and simple to use. Our skilled engineers are highly trained, and certified in the latest technology, offering you the best solution needed for your business whether it be a system design, full installation or maintenance.
Telephone Systems for your Telecom Needs
VoIP Phones
Analog Lines
VOIP vs Traditional Phones
More businesses are switching to VOIP phones for benefits including: reduced costs, easy to use, more features, never missing calls and the ability to transfer calls to a mobile device. This is ideal for small businesses that want the best usage out of their phone system at a reduced rate. Other businesses still prefer traditional phone lines, especially in areas where VOIP may be disrupted by other Internet or digital connections. Traditional phone lines remain popular due to their low monthly cost, ability to support many users and there is no Internet required.
Additional Small Business Needs
It is always advisable to partner with a company that has a variety of services available. This consolidates services resulting in less time spent forming these professional connections, and a company that gets to know their clients personally and their specific needs and requirements. Additional telephone system services may include: network systems, surveillance systems, digital signage and more. There are many benefits to these services and small businesses should discuss the potential and possibilities with their system provider to see how these solutions can be implemented into the workplace.
FAQs
1. What types of business telephone systems are available?
Businesses can choose from VoIP (Voice over IP), PBX (Private Branch Exchange), and cloud-based phone systems, each offering unique benefits. VoIP and cloud-based systems provide scalability and remote access, while PBX offers on-premise reliability with traditional phone lines.
2. Can I keep my existing phone numbers when switching to a new system?
Yes, most providers support number porting, allowing you to keep your current business numbers when upgrading to a new system. This ensures a smooth transition without disrupting communication with clients.
3. Can I integrate my phone system with other business tools?
Absolutely! Modern phone systems can integrate with CRM software, email, and collaboration platforms like Microsoft Teams and Zoom, improving workflow and customer service.
4. Can I add more lines or features as my business grows?
Yes, VoIP and cloud-based systems are easily scalable, allowing you to add new users, extensions, and advanced features without major infrastructure changes.
5. Does my business need professional installation for a telephone system?
For small setups, DIY installation may work, but for larger businesses or complex integrations, professional setup is recommended. ITS Hawaii provides expert installation and support to ensure seamless connectivity and optimal performance.