PRIVACY POLICY

Effective Date: December 9, 2024

This Privacy Notice for Integrated Technology Solutions, LLC (doing business as ITS Hawaii) (“we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you use our services (“Services”). This includes when you:

• Visit our website at https://www.itshawaii.com or any website of ours that links to this Privacy Notice.
• Engage with us through other related interactions, including sales, marketing, or events.

Have questions or concerns? This Privacy Notice will help you understand your privacy rights and options. If you disagree with our policies or practices, please refrain from using our Services. For additional questions or concerns, contact us at admin@itshawaii.com.

SUMMARY OF KEY POINTS

This summary highlights key aspects of our Privacy Notice. For more detailed information, please refer to the corresponding sections below.

What personal information do we process? We process personal information based on how you interact with our Services, your choices, and the features you use. Learn more about the types of personal information we collect.

Do we process sensitive personal information? We do not process sensitive personal information, such as racial or ethnic origins, sexual orientation, or religious beliefs.

Do we collect information from third parties? No, we do not collect information from third parties.

How do we process your information? We process your information to deliver and improve our Services, communicate with you, enhance security, prevent fraud, and comply with legal obligations. Learn more about how we process your information.

When and with whom do we share personal information? We share information in specific situations and only with authorized third parties. Learn more about these circumstances.

How do we keep your information safe? We implement robust security measures but cannot guarantee 100% protection due to inherent internet vulnerabilities. Learn more about our security practices.

What are your rights? Depending on your location, you may have specific rights regarding your personal information. Learn more about your privacy rights.

How can you exercise your rights? You can exercise your rights by contacting us directly. We will address your requests in accordance with applicable privacy laws.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide
We collect personal information that you voluntarily provide when you:

Express interest in our Services or products.
Participate in activities on our Services.
Contact us directly.
Examples of information we collect:

Names
Phone numbers
Email addresses
Mailing and billing addresses
Job titles
Social Media Login Data
If you register using a social media account (e.g., Facebook or X), we collect certain profile details as described in the section below, “HOW DO WE HANDLE YOUR SOCIAL LOGINS?”.

Accuracy of Information
You are responsible for providing accurate and complete information and updating us about any changes.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for purposes such as:

Providing Services: To deliver the services you request.
User Support: To respond to inquiries and resolve issues.
Feedback and Testimonials: To gather feedback and post testimonials (with consent).
Security: To enhance the security of our Services.
Improvements: To evaluate and improve our Services and user experiences.
Legal Obligations: To comply with applicable laws or respond to legal requests.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information in the following scenarios:

Business Transfers: During a merger, acquisition, or sale of company assets.
For more details, refer to the full Privacy Notice.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and similar technologies to enhance functionality, security, and user experience. You can manage your preferences through browser settings or our Cookie Notice.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you register or log in via a social media account, we may access certain information, such as your name, email address, and profile picture, as permitted by your privacy settings.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use industry-standard measures to protect your data but cannot guarantee complete security due to potential risks inherent to internet communications.

8. DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect or market to individuals under 18 years of age.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to access, update, delete, or restrict processing of your information. Contact us at admin@itshawaii.com to exercise these rights.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to DNT browser settings. Updates will be provided if this changes.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we update this notice as needed. Changes will be indicated by the “Last Updated” date above.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For questions or concerns about this notice, contact us at:
Email: admin@itshawaii.com
Mail: Integrated Technology Solutions, LLC, 94-285 Pupuole St. Unit E  Waipahu, HI 96797

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

If you would like to review, update, or delete the personal information we have collected, you may:

1. Submit a data subject access request (DSAR) by emailing us at admin@itshawaii.com.
2. Use the tools or settings available on your account dashboard (if applicable).
3. Contact us directly using the details provided in Section 12.

Upon receiving your request, we will promptly review and process it in compliance with applicable laws. Please note that some information may need to be retained for recordkeeping, compliance, or legal purposes.